Our Services
We provide a range of free, impartial, and confidential services to support families and young people with SEND in Gateshead.
Information & Advice
We provide clear, accurate information and advice on all aspects of SEND, including:
- Education rights and entitlements
- EHCP (Education, Health and Care Plan) processes
- Health and social care support
- School placements and transitions
- Appeals and tribunals
Education Support
We help families navigate the education system, including:
- Understanding SEN support in schools
- Requesting EHCP assessments
- Reviewing and amending EHCPs
- School placement decisions
- Exclusions and attendance issues
Health & Care Navigation
We support families in accessing health and social care services:
- Understanding health assessments and reports
- Accessing therapies and support services
- Social care assessments and support plans
- Transition planning for young people
- Direct payments and personal budgets
Rights & Appeals
We help families understand their rights and support them through appeals:
- Understanding SEND law and regulations
- Preparing for SEND Tribunal appeals
- Mediation and dispute resolution
- Complaints procedures
- Representation at meetings
Training & Workshops
We offer training sessions and workshops on topics such as:
- Understanding SEND law and processes
- EHCPs: from request to review
- Navigating the system
- Transition planning
- Rights and entitlements
Contact us to find out about upcoming workshops.
Resource Library
We maintain a library of resources including:
- Guides and fact sheets
- Links to useful websites and organisations
- Template letters and forms
- Information about local services
- Legal guidance and regulations
How to Access Our Services
To access any of our services, simply contact us by phone, email, or using our online contact form. We aim to respond to all enquiries within 2 working days.